Laptops and IT Support
St Paul’s School offers students access to an IT help desk for hardware and software issues.
Due to unprecedented demand on the IT Department and to ensure appropriate social distancing is adhered to, technical support will not be available via walk in requests or phone calls. Rather, support will be available via the following means:
- Logging a support request ticket to the St Paul’s School IT Department by sending an email to [email protected]
- Most issues will be resolvable via remote means, however, where it is appropriate, IT may utilise technology such as Teams/Zoom if required
- If your issue is unable to be resolved by a support ticket or you have a physical problem with your device, please book a support session here.
Techzone is operational during the following times:
Term Time Hours
Monday to Friday: 7.30am to 4.00pm
School Holiday Hours
Monday to Friday: 8.00am to 4.00pm
TechZone is not open on public holidays and will be closed during the mandatory school closure period in December.
CYOD (Choose Your Own Device) program
Access to appropriate information technology is essential in modern educational settings. At St Paul’s School, in Junior School, students have access to iPads and class sets of laptops in their classroom to enhance their education.
For students in Years 7 through to Year 12, St Paul’s School has a CYOD (Choose Your Own Device) program.
Under this program, parents/guardians/students have the option to purchase either a Windows or Mac laptop computer from a list of pre-selected devices. The available devices have been selected after research and consultation with curriculum leaders and our vendor partner. There are two options for each platform: a standard model and a performance model.
The standard model of each platform is more than adequate for everyday student needs. The specifications for the standard model ensure that it will cope with the demands of all school subjects. The performance model provides students the opportunity for a device that may allow them to keep the device a little longer or to support other more computing intensive applications they may wish to investigate.
This laptop program enables the students to have more flexibility, control and ownership of their device allowing them to make decisions about the technology most suitable for their study program and goals.
St Paul’s has partnered with Datacom, an IT supplier, for the CYOD program. To review and purchase devices, visit the Datacom website for St Paul’s families: https://datashop-qld.datacom.com.au/stpauls
You will need to login with the following details:
- Username: stpauls
- Password: stpauls
Responsible Use Policy
Once purchased, connecting your laptop to the school network, its resources and software, is subject to our Responsible Use Policy.
Frequently Asked Questions (FAQ)
A FAQ document which outlines more details of the purchasing process, along with answering common questions is available HERE.