Policies

Child Safety Concerns & General Complaints

St Paul’s School and Early Learning Centre is committed to fostering a safe, supportive and respectful environment for our students, staff, and community.

Please complete the appropriate form below, noting the following Important Instructions Regarding the Reporting of Child Safety Concerns.


Important Instructions Regarding the Reporting of Child Safety Concerns

If you wish to contact a Child Safety Advocate directly, their contact details can be found here on the St Pauls Child Safety webpage.

If you wish to report a Child Safety Concern you may use any of the following options:

  • Complete the Child Safety Concerns Form, below;
  • Email [email protected];
  • arrange an in-person appointment with the Principal;
  • If your child safety concern relates to the Principal, please report via one of the following methods:

General Complaints
Form

St Paul’s School understands the importance of addressing concerns and grievances promptly and fairly. Our general complaints process can be used by all members of our community; parents and carers, students and staff.

Wherever possible, we encourage concerns to be resolved at the point of contact. This may be your child’s classroom teacher in the Junior School, Tutor in the Secondary School; or the staff member or colleague that has caused you concern.

If you have been unable to resolve the concern at this level, we encourage you to reach out to the appropriate Supervisor, Curriculum Leader, or Director of Junior School.

If you are unsure who that person is, our receptionists will be able to assist you. They can be contacted on 07 3261 1388.

If your concern has still not been resolved, please email directly to [email protected]

Child Safety Concerns Form

Please see the Important Instructions Regarding the Reporting of Child Safety Concerns, above.

St Paul’s School and Early Learning Centre are committed to promoting the safety, wellbeing and best interests of children, and to preventing, detecting and responding to child safety concerns.

Please complete and submit the below form to notify SPS of any child safety concern, so that we may investigate immediately and respond accordingly.

All sections marked as “*” are mandatory. These details will assist St Paul’s School to investigate the matter and meet obligations under the Child Safe Anglican Education Policy and Child Safety Procedures.

If you are unable to provide details for mandatory questions, please enter Not Applicable or N/A.

Complaints Management in Anglican Education Guidelines and Procedures V1.0

Complaints Management in Anglican Education Policy V1.0

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